Rick, But there is the rub.... RUG(and LRUGS) were a "tech crowd"... BUW did not really feel that way to me last year.
I did find some corners of technical information, but I also was "suckered into" a few sessions that looked good at first glance. However when I arrived at the session I found a "data administrator" trying to do a presentation on their internal process without any knowledge of the decisions that lead them to their end result. I was even told by one of the presenters that the slides were "Not what I submitted". And they indicated that the presentation was changed into something that they suspected was more of what BMC wanted to be presented and did not really reflect what they(the presenter) thought they would be talking about. I think the old days are dead. (and that is a real shame.) I just hope that one of the "Executives" (other than Doug M) can be drug (kicking and screaming if needed) to the "Evening with Engineering" and see how the breakdown is for the interest in their products should be scaled for next years BUW. Last year Doug M had to heard people out of the room after mid-night because the cleaning crew had to have the room back. ( And all of the non-ARS application areas were empty about 2 hours before that. ) Then Doug M talked to a group of customers for at least another 30 minutes in the hallway before he finally had to leave to drive himself home that night. (and he was scheduled to return around 7AM the next morning.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 7/20/07, Rick Cook <[EMAIL PROTECTED]> wrote:
** Well, to be honest, David, what would end customers say that fits BMC's product vision - here's how we're using ITSM 7 to put ITIL into play? How is that innovative and interesting to the tech crowd? Rick
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