Peter, Thanks for your response,
The Host ID for the AR Server license is the same as that of the Atrium App license - do you mean the Host ID must match the AR Server name? Thanks Steve -----Original Message----- From: Peter Romain [mailto:[EMAIL PROTECTED] Sent: 24 July 2007 16:03 To: [email protected] Subject: Re: BMC Atrium 2.0.1 installation with trial license Steve, The hostid does need to match the hostid of the server license. If you have a login to BMC support you can download 30 day trial licenses yourself without needing to get BMC to do it for you. Cheers Peter > Hello, > > > > We have received trial licenses from BMC for the ITSM 7 suite. We have > managed to apply these licenses successfully to a test server we have just > created. However, when we try to install Atrium CMDB 2.0.1 (as per the > instructions in CMDB 7.0.1 installation guide, it reports that it is > unable > to find a valid BMC:Atrium CMDB Application license and halts the > installation very early in the process. This trial license was added > successfully to the ar server via the admin tool before we attempted the > installation and it is valid until mid August. We also have a valid AR > System multi server license applied. > > > > Does the Host ID for these trial ITSM licenses need to match an arserver > name? - it doesn't currently. > > > > Does anyone have any experience with installing this using trial licenses? > > > > Any advice or info would be appreciated even if we are missing something > obvious, > > > > Thanks. > > > > > ======================================================================== > This email message is for the sole use of the intended recipient (s) and > may > contain confidential and privileged information. Any unauthorized review, > use, disclosure or distribution is prohibited. If you are not the intended > recipient, please contact the sender by reply email and destroy all copies > of the original message. To reply to our email administrator directly, > send > an email to [EMAIL PROTECTED] > Toys "R" Us, Inc. > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ======================================================================== This email message is for the sole use of the intended recipient (s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. To reply to our email administrator directly, send an email to [EMAIL PROTECTED] Toys "R" Us, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
