Turn on the logs and see if the error is thrown from a display only form.
Has seen upgrade fails changing display only forms.
--
Jarl
On 7/24/07, Andrew Hicox <[EMAIL PROTECTED]> wrote:
Everyone:
I have an AR System 7.0.01 patch 002 server installed (sol 10 /
oracle 10g).
We have a form. In that form there is the 'submitter' core field.
It's length shows as 254 chars.
When we create a ticket with a submitter value longer than 30 chars
the submission seems to go well enough.
However, we then cannot modify the ticket in any way (no change to
the 'submitter field'), without getting an error that the 'submitter'
field is > 30 chars.
this error:
ARERR [306]: Value does not fall within the limits specified for the
field:
(Maximum length
-30): submitter
Except that the max length for submitter is in fact 254 chars (there
are two views for this form, I verified that in both of them).
On top of that, there's the fact that no user has permissions to
change the submitter field in the first place (everyone is read only
with the "allow any user to submit" option).
Has anyone seen this before?
thank you,
-Andrew
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