Shawn, Perhaps a third option, send the information to a Crystal report.
Ben Cantatore Remedy Administrator Avon (914) 935-2946 Shawn Stonequist <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 07/27/2007 09:20 AM Please respond to [email protected] To [email protected] cc Subject View Field & HTML Email Templates Greetings List!!! I've setup a series of HTML Email templates for one of our customers that successfully sends under various conditions when the end-user list in the entry has an email address- everything works perfectly! Now, this customer wants to be able to make a printout to be snail-mailed to end-users that do not have email addresses. I had two thoughts on how to do this, but neither has been successful: 1) Create a View Field, with a Set Field action that pulls the HTML Email Template, then the user can right-click and print. 2) Send the user to an HTML webpage that displays the HTML Email Template. I prefer #1, since any updates will be applied to "both" x-mails at the same time, however, on neither of these options have I been able to get the values to populate (e.g. #$$Last Name$$# in the email is still #$$Last Name$$# in the View field, even though the Last Name should display "Smith" instead). Any ideas? My only other thought was to email the user, and they would then print from their email, though this would involve several more steps and a waiting period, which they would prefer to avoid. Thanks SOOO much!!! Shawn Stonequist EMNS, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
