Hello ARSlisters,

 

I have a strange problem. We upgraded our environment with server group.
One day after that, our Incident Management module opens up in read-only
mode. We checked the licenses, they haven't expired yet. As soon as
click on incident management module entry link from home page, we get
the following error:

 

No free application user floating write license tokens are available.

Currently accessing the application form in read-only mode.

License will upgrade when one is available. : BMC:Incident Mgmt (ARWARN
9862)

 

We are not sure if this is directly related to server group
configuration or not at this moment. Any help would be appreciated.

 

Thanks,

 

Neel Gautam 

Accenture - Chicago Delivery Centre

Office:  312-693-7279           Mobile:  630-440-6335

MSN: [EMAIL PROTECTED]     AIM: neelgautam

 

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