Sounds like the ar_install script spawned a new shell to fork arserverd & friends (pretty likely). Check that all of the env settings you'd need ORACLE_HOME & LD_LIBRARY_PATH in particular, are set in the user's run control file for the shell you're using (i.e. ~/.cshrc, ~/.bashrc, etc).

-A ;-)

On Aug 6, 2007, at 9:18 PM, Axton wrote:

It was set when I started the ar_install script.  It was unset during
the installation process.  The variable was unset between the time the
Demo user was created and the arserver restarted before importing the
base forms.

I worked around the issue by opening another terminal and starting
arserverd outside arplugind.  Once it was started this way, the
installation completed.  Just a bug somewhere in the ar_install
script.

Axton Grams

On 8/6/07, Andrew Hicox <[EMAIL PROTECTED]> wrote:
Check your $LD_LIBRARY_PATH.
Find the path libclntsh.so.10.1 under your $ORACLE_HOME directory.
Something like this should do it.

find $ORACLE_HOME/. | grep -i libclntch

Anyhow ... find that path, and make sure it's the absolute first
thing in $LD_LIBRARY_PATH.

-Andrew ;-)

On Aug 6, 2007, at 10:07 AM, Axton wrote:

This is with Oracle Instant Client Package - Basic Lite 10.2.0.3 for
Solaris 32-bit.

The strange thing is that it connects the first time arserverd is
started during the install, but the subsequent startup of arserverd
does not know where the client is installed.  Something in the
ar_install or arsystem script is unsetting or changing
LD_LIBRARY_PATH.

Axton Grams

On 8/6/07, Joran, Peter P, CTR, OSD-CIO <[EMAIL PROTECTED]>
wrote:
UNCLASSIFIED

Try using a 32 bit Oracle client.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Monday, August 06, 2007 10:39 AM
To: [email protected]
Subject: Solaris ARServer Installer - 7.0.1 patch 3

Has anyone experienced problems when using the ar_install script
to perform
an install on solaris with 7.0.1 patch 3 where the executable
arserverd is
unable to dynamically link to the oracle client?

The installer got pretty far along before this became an issue,
meaning that
most of the installer was able to link against the
library:

The new user was issued a fixed license of the following type
Write  :
(1 of 14) (ARNOTE 31)
Start of Import: Mon Aug  6 10:12:37 EDT 2007 Waiting for the AR
System
Server to respond...
Setting the DSO User Password
Setting the Application Password
Setting the MidTier Password
Restarting the AR System Server: Mon Aug  6 10:12:53 EDT 2007
Action Request
System beginning the restart process.
Action Request System shutdown in progress.
Action Request System shutdown process complete.
Action Request System initializing.
Starting AR System Server
 (ARNOTE 0)
   AR Monitor version 7.0.01 patch 003  200705212328 started.
 (ARNOTE 0)
   AR Monitor started.
 (ARNOTE 0)
   ARMonitor child process (pid:24538) started.
./arserverd
ld.so.1: arserverd: fatal: libclntsh.so.10.1: open failed: No such
file or
directory

The installer created all the Remedy data dictionary forms just fine,
started arserverd once, created the Demo account and issued a
fixed license,
but during the restart, it failed.  Somewhere along the way the
ar_install
script lost track of the LD_LIBRARY_PATH set before running
ar_install.

Thanks,
Axton Grams

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