You either need to modify the qualification that this group uses so that it does not include groups or create a new Console for the Overview Console with the appropriate qualification.
-----Original Message----- From: Dustin Udy <[EMAIL PROTECTED]> To: [email protected] Sent: Tue, 7 Aug 2007 3:57 pm Subject: Product Catalog I am wondering if someone could help me with something. I have a handful of users that need to monitor all of the Incidents that come into the system for all of our groups. Is there a way I can set them up so they can monitor the Incidents from the Management tab without them needing to be a member of all of the groups? I am using ITSM 7. Thanks, Dustin Udy Office of Information Technology University of Utah (801)581-3450 [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
