Dwayne, The Related Workflow entries are pulled from the "search database" forms in the ARSystem. The most annoying "Doh!" is when I change the name of a workflow object and then try to open it( seeing the old name) from the Field properties only to be greeted by "That . . . does not exist" error. Resync the Search Database ( off hours, of course) and lo and behold we have a new bit of workflow to track.
John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Wednesday, August 08, 2007 11:02 AM To: [email protected] Subject: Re: Cant find cache for form John, At your suggestion I am running the Sync right now. Maybe I will see something new. But the active link is based on the same form as all the others, and it executes on the same button, and it hasn't been disabled. How can it not be part of the related workflow? Dwayne ---- Original message ---- >Date: Wed, 8 Aug 2007 10:57:14 -0400 >From: "Reiser, John J" <[EMAIL PROTECTED]> >Subject: Re: Cant find cache for form >To: [email protected] > >Dwayne, > >Did you do a "Sync Search Database" from the admin tool? >That is the only way I know of to find the related workflow to an >object. > > >John J. Reiser >Software Development Analyst >Remedy Administrator/Developer >Lockheed Martin - MS2 >The star that burns twice as bright burns half as long. >Pay close attention and be illuminated by its brilliance. - paraphrased >by me > > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin >Sent: Wednesday, August 08, 2007 10:46 AM >To: [email protected] >Subject: Cant find cache for form > >Hello Everyone, > >I have a series of active links that fire from a button. But one of >the new links doesn't show up in the workflow log. I tried changing >the name of one of the links that does appear, but the name stays the >same in the log. So it must be a caching problem. > >The form name is "IT:Authorization". I look in "...\AR System\HOME" >and see folders like "GNXCallE", and they have been modified recently, >but nothing that starts with "IT". I searched my C drive "ITX" but >found nothing. I deleted what cache folders I did find, but my new link >still doesn't fire, and the name change still doesn't show up in the work log. > >Is there some place else other than "\AR System\HOME" where this form >might be getting cached? > >Is there another explanation for what I am seeing other than caching? > >(ARS 7.01 patch 1, Linux server, Oracle 10.2 db) > >Dwayne Martin >Computing Support >James Madison University > >_______________________________________________________________________ >_ >_______ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >ARSlist:"Where the Answers Are" > >_______________________________________________________________________ >________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >ARSlist:"Where the Answers Are" Dwayne Martin Computing Support James Madison University ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
