Roger,

There is no check box  for install DSL on the installation.

Regards,

Ben Mastaglia
Systems Administrator


Monadelphous Group Limited | Grd Flr, 1 Sleat Rd, Applecross 
T 08 9316 6258 | www.monadelphous.com.au 
 



Roger Justice <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]>
09/08/2007 09:19
Please respond to
[email protected]


To
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Subject
Re: Change Management installation error






** Uncheck Install DSL on the Change Management installation.


-----Original Message-----
From: Ben Mastaglia <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wed, 8 Aug 2007 9:02 pm
Subject: Change Management installation error

** 
Hello all, 

When I try to install Change Management 7.0.2 I get the following error 

"A newer version of Remedy Definitive Software Library detected on your 
ARSystem server, installation cannot continue. Please check Remedy 
customer support web site for compatability information. 
http://supportweb.remedy.com";; 

I am running ARServer 7.0.01 patch 002 
Incident management 7.0.0 Patch 005 
Problem Management 7.0.0 Patch 005 
CMDB 2.0.1 patch 003 

I am unable to get around this issue, any suggestion would be appreciated. 


Regards,

Ben Mastaglia
Systems Administrator 


Monadelphous Group Limited | Grd Flr, 1 Sleat Rd, Applecross 
T 08 9316 6258 | www.monadelphous.com.au 
 

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