Michael,

Another obvious question.. Have you permitted the form in question to the
Sub-Administrator group?

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Durrant, Michael M. - ITSD
  Sent: Monday, August 13, 2007 6:20 PM
  To: [email protected]
  Subject: Re: Subadministration / Deleting records


  **
  As Administrator, I can delete records.

  Admin and Sub-Admin have fixed licenses.

  It's a custom form I built from scratch and Delete button is enabled in
the View.

  ... Alas, my subadmin CANNOT login to the Admin tool.  Is this a group
membership thing?  If I make them a member of the Admin group, it pretty
much circumvents the Subadministrator permissions...



----------------------------------------------------------------------------
--
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Candace DeCou
  Sent: Monday, August 13, 2007 4:08 PM
  To: [email protected]
  Subject: Re: Subadministration / Deleting records


  **
  Maybe a dumb question, but did you make sure that Delete is even enabled
for the specific form(s) you want them to delete?  As in, can you, as
Administrator, delete these records and they cannot?

  J

  Candace




----------------------------------------------------------------------------
--

  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Durrant, Michael M. - ITSD
  Sent: Monday, August 13, 2007 3:01 PM
  To: [email protected]
  Subject: Re: Subadministration / Deleting records



  Yep, logged out, logged back in - still no Delete functionality.
Refreshed user and group caches using arsignal, still no Delete
functionality.



  For my own verification, I'm expecting the Delete action to be available
from the toolbar - or being able to use Ctrl-D to delete.  Neither of these
work.


----------------------------------------------------------------------------
--

  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
  Sent: Monday, August 13, 2007 2:57 PM
  To: [email protected]
  Subject: Re: Subadministration / Deleting records

  **

  Michael,



  Asking the obvious here but have the relogged in after you gave them sub
admin rights?



  If so, try refreshing the user and group cache using the arsignal command
from the AR System bin directory and then ask those sub admins to relogin.



  Cheers



  Joe

    -----Original Message-----
    From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Durrant, Michael M. - ITSD
    Sent: Monday, August 13, 2007 3:47 PM
    To: [email protected]
    Subject: Subadministration / Deleting records

    **

    The ARS 7 documentation says that subadministrators can delete records.
I have given the appropriate groups Subadministrator permissions to the form
and I still can't get the Delete function to work.  Any ideas?



    thanks,



    Michael

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