Katherine,
 
Look in the SHR:Assignment form and see if there any records for that
user.  If so, delete them.
 
Thanks
 

Kelly Gatewood 


 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Katherine Hoffner
Sent: Wednesday, August 15, 2007 09:45
To: [email protected]
Subject: Deleting Users


** 
HI All,
 
I have a weird issue.  I removed a user from a group that I have.  The
person is now removed but she still shows up in the dropdown choices
when creating a ticket.  I then went back to check to see if I made a
mistake and didnt delete the person.  The user is no longer in the
group.  I then deleted all the users I have in the group.  I chose the
option that said delete all.  When I did that everyone was deleted from
the drop down choices when creating the ticket.  The person I am trying
to delete still shows up.  This person is in no groups.  I am totaly
confused as to why this is happening. 

-- 
Katherine 
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