Katherine, Try running the Remedy Configuration Manager first. Once open go to the Support Specifics Tab, select step 1 and select the group, go to the show people in group tab, the individual still showing should appear. If so, delete, if not then you need the find the SHR:Assignment form, which is a back end form. Search there for the individuals login or last name, then delete. C
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Katherine Hoffner Sent: Wednesday, August 15, 2007 12:07 PM To: [email protected] Subject: Re: Deleting Users ** DUH, Sorry I am using AR 6.3 across the board. On 8/15/07, Pickering, Christopher <[EMAIL PROTECTED]> wrote: Katherine, What ARS version, what ITSM version? C ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Katherine Hoffner Sent: Wednesday, August 15, 2007 11:57 AM To: [email protected] Subject: Re: Deleting Users ** I checked the Support Staff Skills and nothing. I am looking for the SHR:Assignment form and I cant find that form. On 8/15/07, Ostwinkle, Mary - ITSD < [EMAIL PROTECTED]> wrote: ** Check Individual Support Staff Skills in Configuration Manager. Mary ________________________________ From: Action Request System discussion list(ARSList) [mailto: ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- Katherine __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
