Jorge,

Make sure your setting the correct form view's properties. ( There are
several views on that form if my memory is correct.)

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On 8/29/07, Jorge Polo <[EMAIL PROTECTED]> wrote:
> **
>
> Hello everyone:
>
> I am having problems trying to display the search and advanced search
> buttons on the HPD:Helpdesk form (Helpdesk Application 5.6). In the
> administrator tool I opened my HPD:Helpdesk form then I clicked on Form-
> current view - properties and on the menu access tab I checked options
> search, new search and advance search in the accessible menu items. When I
> open the form in search or add mode, the form does not show the changes. I
> used the same procedure to show or hide buttons on my other forms and there
> is no problem. I also tried opening my HPD:Helpdesk form then I clicked on
> Form- current view - properties and on the menu access tab I checked all the
> accessible menu items on all views. The form looks the same when I open it
> after my changes.
>
> Environment: --- AR system 6.3  --- Microsoft Windows server 2003  --- SQL
> server Database  --- Helpdesk version 5.6
>
> Thank you.
> Portions of this message may be confidential under an exemption to Ohio's
> public records law or under a legal privilege. If you have received this
> message in error or due to an unauthorized transmission or interception,
> please delete all copies from your system without disclosing, copying, or
> transmitting this message.
> __20060125_______________________This posting was submitted
> with HTML in it___

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
Answers Are"

Reply via email to