The client I am using is 6.03.00 patch 20. I was told to delete my .arf
and .arv files. Are these files in my workstation or the server or both?
What is the reason for the creation of these files?. I flushed the
mid-Tier cache and I still have the same problem.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Wednesday, August 29, 2007 1:23 PM
To: [email protected]
Subject: Re: Modify Form View Properties Accessible Menu Items

Jorge,

Then I see two other possibilities...

1) Mid-Tier cache needs to be flushed. (You did not indicate which
client your using)
2) I seem to vaguely remember a bug about these properties being
set/not set in the an admin tool v6.3 patch xx (something). Maybe you
are fighting that bug?

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On 8/29/07, Jorge Polo <[EMAIL PROTECTED]> wrote:
> I really appreciate your help. I did set the properties the same on
all
> views. I marked "checked" all the accessible menu items on all views
to
> see if any change would occur and there is no change.

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