I really appreciate your help. I did set the properties the same on all views. I marked "checked" all the accessible menu items on all views to see if any change would occur and there is no change.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Wednesday, August 29, 2007 10:44 AM To: [email protected] Subject: Re: Modify Form View Properties Accessible Menu Items Jorge, Make sure your setting the correct form view's properties. ( There are several views on that form if my memory is correct.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 8/29/07, Jorge Polo <[EMAIL PROTECTED]> wrote: > ** > > Hello everyone: > > I am having problems trying to display the search and advanced search > buttons on the HPD:Helpdesk form (Helpdesk Application 5.6). In the > administrator tool I opened my HPD:Helpdesk form then I clicked on Form- > current view - properties and on the menu access tab I checked options > search, new search and advance search in the accessible menu items. When I > open the form in search or add mode, the form does not show the changes. I > used the same procedure to show or hide buttons on my other forms and there > is no problem. I also tried opening my HPD:Helpdesk form then I clicked on > Form- current view - properties and on the menu access tab I checked all the > accessible menu items on all views. The form looks the same when I open it > after my changes. > > Environment: --- AR system 6.3 --- Microsoft Windows server 2003 --- SQL > server Database --- Helpdesk version 5.6 > > Thank you. > Portions of this message may be confidential under an exemption to Ohio's > public records law or under a legal privilege. If you have received this > message in error or due to an unauthorized transmission or interception, > please delete all copies from your system without disclosing, copying, or > transmitting this message. > __20060125_______________________This posting was submitted > with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
