I am setting up AR 7.0.1 (I have the latest server patch) with ITSM products,
and found that my Admin tool does not have BMC Remedy SR Management listed in
its licensing. Assuming this is a patch issue, I went to get the
latest client
patches from the Heritage area of the support website, and have failed
to get an
ftp download despite repeated attempts. Has anyone tried to download
ARS 7.0.1
p 4 from BMC support site in the last few days and been successful in getting
the clients? It keeps timing out at the same spot, and the User tool
times out
almost as soon as it starts.
Anyone else besides me having these issues, either the licensing issue or the
FTP download issue?
Regards,
Louise van Hine
KTSL Limited
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