Hello Listers,
 
I have an application here in the organisation which has a .NET console
integrated with Remedy back-end tables. Let me explain the situation.
 
The .NET console inserts records in a staging form. It is also possible to
add files as attachments from the front-end. The .NET screen is passing the
path of the attachment to my remedy staging form in a char field. We are
storing the files in a shared directory/location  which is not the same as
remedy box. Now I've written a filter which senses that as soon as the
attachment path is not null in the staging form, then it should push the
value of the attachment path to another char field in an another
intermediate attachment form. There is an attachment pool in the
intermediate form and I've written a filter which has 'Run Process' in the
if-action 'PERFORM-ACTION-ADD-ATTACHMENT. However this bit is failing and
although the path is being set correctly, it is not able to perform the 'Run
Process' action and hence not attaching the files. 
 
I'm in a fix now since I don't know what I'm missing here and whether
theoritically also what I'm trying to do is correct or not.
 
Can anyone help me out with this? It's really urgent now and have not been
able to get it working since some time now.
 
We are on ARS6.3, Sybase 12.5 and Sun OS 5.8.
 
Thanks.
 
Warm Regards,
 
Nisha Ramtri
 
 

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