Are you using the ARDBC plug-in?

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Muhammed, Siraj
Sent: Wednesday, September 05, 2007 9:07 AM
To: [email protected]
Subject: ARERR [8760] Cannot establish a network connection to the AR
System Plug-In server

** 

Hi,

 

I'm getting an error "ARERR [8760] Cannot establish a network connection
to the AR System Plug-In server" when I try to open ticket from
requester console. 

 

I was able to create ticket till I restart the server recently.

 

Could you please some one help me how to rectify this error?

 

ARS Server                                : 7.0.01

Incident Mnagement version       :7.0.02

Server OS                                  : Solaris 10

DB                                            : Oracle 10G

 

 

 

 

Siraj P M|Capgemini | Bangalore

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