Hi, Mary. You could try this. Replace the Run If condition on the filter CTM:PPL:GetStatusRuleSet_030
From ( 'Profile Status' != 'DB.Profile Status') AND (( 'z1D Integer01' = 1) OR ( 'z1D Integer02' = 1) OR ( 'z1D Integer03' = 1)) To (( 'Profile Status' != 'DB.Profile Status') AND (( 'z1D Integer01' = 1) OR ( 'z1D Integer02' = 1) OR ( 'z1D Integer03' = 1))) OR ($USER$ = "AR_ESCALATOR" ) Leave the other two filters as they are. Carolyn Agabin Effective Technologies, LLC -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus Sent: Thursday, September 06, 2007 1:26 PM To: [email protected] Subject: Loading people into the CTM:People form - customers Hi Everyone, Im having issues trying to get data loaded into the CTM:People form I figured out all I need to load and am able to get the data to load via the import tool and also by a filter firing on a staging form. Were bringing the data into a staging form and then pushing only the necessary fields over to the CTM:People form so we can keep customization to a minimum. So what is happening is.. the records are entered in the staging form and every so often an escalation checks the form and if it sees changes it sets a field to Update. Then when the staging form is modified a filter fires... checks conditions... and is supposed to push data to the CTM:People form. However, some rule checking is taking place on the People form and it's causing my action to fail with this error message: As the General Access of this ticket, you do not have permission to submit or modify the People profile Status from "" to "Enabled". The filters causing the issue are: CTM:PPL:GetStatusRuleSet_030 CTM:PPL:GetStatusRulesRead_031 CTM:PPL:StatusRulesErr_032 I even tried adding $USER$ != "AR_ESCALATOR" however that didn't help. Has anyone encountered this? Thanks!!! Mary Dollus ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
