Yes, we did that. It is a remote database. We're thinking that we have
something wrong in the Rule Helper form.
On Fri, 7 Sep 2007, Joe D'Souza
wrote:
Drew,
Is this a remote Oracle database? Have you specified the TWO_TASK connect
variable in the configuration if it a remote database?
Joe
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Drew Shuller
Sent: Friday, September 07, 2007 4:05 PM
To: [email protected]
Subject: EIE/Marimba connect error
We're having trouble getting our CMDB/Marimba integration to work. It seems
that we're having problems reading the Marimba data. Hopefully somone on the
ARS list has seen these errors (Oracle/solaris environment):
We're seeing the following database connection errors:
/apps/remedy/arsystem/eie/service/debug
more Pull_Keys_ars_inv_videocard.dbg
[Thu Sep 6 22:17:38 2007] - Oracle.Initialize: Verifying configuration
parameters
[Thu Sep 6 22:17:38 2007] - Scheduled Only mode
[Thu Sep 6 22:17:38 2007] - CONNECT inventory
[Thu Sep 6 22:17:38 2007] - *** ERROR *** ORA-12154: TNS:could not resolve
the connect identifier specified
[Thu Sep 6 22:17:38 2007] - VendorOpenConnection: unable to connect to
database, rc = 550
[Thu Sep 6 22:17:38 2007] - Error: Adapter.OpenConnection completed with
errors issued
[Thu Sep 6 22:17:38 2007] - StartDataHandlers: Vendor Data Handler failed
to start.
[Thu Sep 6 22:18:38 2007] - CONNECT inventory
[Thu Sep 6 22:18:38 2007] - *** ERROR *** ORA-12154: TNS:could not resolve
the connect identifier specified
[Thu Sep 6 22:18:38 2007] - VendorOpenConnection: unable to connect to
database, rc = 550
[Thu Sep 6 22:18:38 2007] - Error: Adapter.OpenConnection completed with
errors issued
Drew
Tulsa
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