Hi Brian
The fact that the dialog is just another view of the parent form makes no difference - they are 2 separate windows. The active links on one window cannot perform an action directly on the other window. If the table you are trying to do the COLSUM on is on the parent window, the active link to perform this action needs to be run on the parent window, not the dialog. When you Close the dialog, all further active link actions against that window will be lost - they do not continue against the parent window. Hope that makes sense. David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Tuesday, September 11, 2007 4:21 PM To: [email protected] Subject: Re: Workflow will not fire? David it is a dialog but simply another view of the same form so it should work. I see in the AL log that once the dialog window closes the calling AL continues. Here is a piece of the log. You can see the continue statement. Action 4 (Refresh field) fires but not action 3. <ACTL> Checking SCHN-PO4PushNonStandardItem (0) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Push Fields <ACTL> To Schema SCHN-POLineItem on Server @ <ACTL> (536870914) = 1 <ACTL> (536871019) = PO001279D84E93lZ_mRgSDAhQwivxE <ACTL> (536870917) = 1 <ACTL> (536880934) = <ACTL> (536880935) = <ACTL> (536870913) = 1 <ACTL> (536870916) = 11.330 <ACTL> (536870915) = 11.33 <ACTL> 1: Close Window <ACTL> /* Tue Sep 11 2007 10:01:47 */ <ACTL> --1-- Start active link processing -- Operation - On Window Close <ACTL> For Schema - SCHN-PO4 <ACTL> On screen type - DIALOG <ACTL> /* Tue Sep 11 2007 10:01:47 */ <ACTL> --1-- Stop active link processing - On Window Close <ACTL> 1: Wait <ACTL> Continue: Continue <ACTL> 2: Set Characteristics <ACTL> For field -- Table Field (536871020) <ACTL> Refresh field <ACTL> /* Tue Sep 11 2007 10:01:47 */ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Tuesday, September 11, 2007 11:12 AM To: [email protected] Subject: Re: Workflow will not fire? ** Hi Brian Am I right in thinking that the active link is running on a button click in the dialog, but action 3 is trying to perform a COLSUM against the table on the parent form? - if so, this will not work. You need to split this into separate active links on each of the 2 forms as follows: Parent form - active link on button click opens dialog form Dialog form - active link on button click pushes data to backend form, (commits changes and) closes dialog window Parent form - active link (checks for result of commit from dialog, and) refreshes table and does COLSUM set fields. Note that the 2 active links on the parent form could be a single active link if you do not care to check the result passed back from the dialog in the Close Window mapping. Opening the dialog form in dialog mode will stop processing the active link on the parent form until the dialog has been closed. If your COLSUM needs to take account of the new record created by the push fields, you should do the refresh before you do the COLSUM operation. HTH David Sanders __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
