Brian, What you are seeing here is NOT Action 4 of the active link that executes on the Dialog, it is Action 2 of the active link that does the window open. We don't see it in the log but I would assume that action 0 is Open Window, then 1 is the Wait and 2 is the table refresh. Add the colsum to the active link that does the window open (in place of, before, or after the Wait action) and it will work as you want it to.
Scott Parrish IT Prophets, LLC (770) 653-5203 http://www.itprophets.com _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Tuesday, September 11, 2007 11:21 AM To: [email protected] Subject: Re: Workflow will not fire? David it is a dialog but simply another view of the same form so it should work. I see in the AL log that once the dialog window closes the calling AL continues. Here is a piece of the log. You can see the continue statement. Action 4 (Refresh field) fires but not action 3. <ACTL> Checking SCHN-PO4PushNonStandardItem (0) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Push Fields <ACTL> To Schema SCHN-POLineItem on Server @ <ACTL> (536870914) = 1 <ACTL> (536871019) = PO001279D84E93lZ_mRgSDAhQwivxE <ACTL> (536870917) = 1 <ACTL> (536880934) = <ACTL> (536880935) = <ACTL> (536870913) = 1 <ACTL> (536870916) = 11.330 <ACTL> (536870915) = 11.33 <ACTL> 1: Close Window <ACTL> /* Tue Sep 11 2007 10:01:47 */ <ACTL> --1-- Start active link processing -- Operation - On Window Close <ACTL> For Schema - SCHN-PO4 <ACTL> On screen type - DIALOG <ACTL> /* Tue Sep 11 2007 10:01:47 */ <ACTL> --1-- Stop active link processing - On Window Close <ACTL> 1: Wait <ACTL> Continue: Continue <ACTL> 2: Set Characteristics <ACTL> For field -- Table Field (536871020) <ACTL> Refresh field <ACTL> /* Tue Sep 11 2007 10:01:47 */ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Tuesday, September 11, 2007 11:12 AM To: [email protected] Subject: Re: Workflow will not fire? ** Hi Brian Am I right in thinking that the active link is running on a button click in the dialog, but action 3 is trying to perform a COLSUM against the table on the parent form? - if so, this will not work. You need to split this into separate active links on each of the 2 forms as follows: Parent form - active link on button click opens dialog form Dialog form - active link on button click pushes data to backend form, (commits changes and) closes dialog window Parent form - active link (checks for result of commit from dialog, and) refreshes table and does COLSUM set fields. Note that the 2 active links on the parent form could be a single active link if you do not care to check the result passed back from the dialog in the Close Window mapping. Opening the dialog form in dialog mode will stop processing the active link on the parent form until the dialog has been closed. If your COLSUM needs to take account of the new record created by the push fields, you should do the refresh before you do the COLSUM operation. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Tuesday, September 11, 2007 3:54 PM To: [email protected] Subject: Re: Workflow will not fire? Hi Roger, I have a display only form with a table of items. This is a purchase request form. A user can select one of the items and a quantity and click on the Add To PO button. This performs the same actions as the AL I am having problems with except there is no Close Window action. This all works OK and the COLSUM function works. If a user needs to order a non-standard item (one that is not listed on the form) they click on a button and open a Dialog box. This dialog box is a different view of the same display only form. They fill in a few fields including quantity and price. They then have to click on the same Add To PO button to perform the 4 actions I listed below. Actions 1, 2 and 4 always fire. Action 3 never fires and is never listed in the AL log. Hope this clears this up. thanks, Brian __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
