I won't touch any more patches. I have been spending more time patching then
developing.....



On 9/14/07, Rick Cook <[EMAIL PROTECTED]> wrote:
>
> ** Who can install ITSM patch 5 until they tell us what's in it?  I
> won't.  When I asked for the contents, they said they couldn't provide one,
> and then created a bug against the patch process.  (Ya think?)  How about
> fixing the bug in the product manager for letting such an obvious oversight
> occur?
>
> /rant
> /grumble
>
> *Rick*
> ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Ben Cantatore
> *Sent:* Friday, September 14, 2007 9:31 AM
> *To:* [email protected]
> *Subject:* Re: Malloc Erros after Applying 7.0.1 Patch 4 anyone?
>
>
>  **
> I'm currently crashing about once every 2 weeks with stack errors; server
> dies and recovers within 5 minutes and once in awhile I see malloc errors
> prior to the crash.  I was told that ARServer patch 4 with ITSM patch 5
> should correct my issue.  So my question to you is what ITSM patch are you
> on?  Are you heavily customized?
>
> Also when you server crashes, does it recover on its own?
>
> Ben Cantatore
> Remedy Administrator
> Avon
> (914) 935-2946
>
>
>   *Emad Zaky <[EMAIL PROTECTED]>*
> Sent by: "Action Request System discussion list(ARSList)" <
> [email protected]>
>
> 09/14/2007 12:03 PM   Please respond to
> [email protected]
>
>    To
> [email protected]  cc
>   Subject
> Malloc Erros after Applying 7.0.1 Patch 4 anyone?
>
>
>
>
> **
> Hi All,
>
> We had an unstable version of Remedy AR Server PAtch 003 which used to
> crash every few minutes. Patch 004 was recomended and seemed to work, the
> server was stable. BUT on certain user actions we found the the connection
> to the user was severed with RPC error appearing to the user and this
> appearing in the arerror.log:
>
> hu Sep 13 15:57:09 2007 11
> Timestamp: Thu Sep 13 2007 15:57:09.8251
> Thread Id: 26
> Version: 7.0.01 Patch 004 200708262106 Aug 26 2007 21:36:29
> ServerName: itsmsrv02
> Database: SQL -- Oracle
> Hardware: sun4v
> OS: SunOS 5.10
> RPC Id: 458755
> RPC Call: 117 (EXECAL)
> RPC Queue: 390635
> Client: User tahuynh from Mid-tier (protocol 12) at IP address
> c5ac3eefcfe1d5dc:1e2ca7:114f2d46830:-7f60
> Form:
> Logging On:
>
> On the user screen the error which appear is :
>
> Malloc failed on Server (ARERR 300)
>
> Testing on another server with Patch 4 we managed to replicate the error.
> Going to a server Patch 003 the workflow worked perfectly.
>
> Anyone has any ideas???
>
> Regards,
>
> Emad
>
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