I am still on the DST patch on production and running fine (Solaris/Oracle)

I tried to move to patch 4 in development, but had issues with just moving
the binaries (which were not complete). The installer worked, however if at
times if we run a Crystal report from the user tool, the arserverd crashes.

I think we will stick for now on the DST server patch.

Howard


On 9/14/07, Emad Zaky <[EMAIL PROTECTED]> wrote:
>
> ** Hi All,
>
> We had an unstable version of Remedy AR Server PAtch 003 which used to
> crash every few minutes. Patch 004 was recomended and seemed to work, the
> server was stable. BUT on certain user actions we found the the connection
> to the user was severed with RPC error appearing to the user and this
> appearing in the arerror.log:
>
> hu Sep 13 15:57:09 2007 11
> Timestamp: Thu Sep 13 2007 15:57:09.8251
> Thread Id: 26
> Version: 7.0.01 Patch 004 200708262106 Aug 26 2007 21:36:29
> ServerName: itsmsrv02
> Database: SQL -- Oracle
> Hardware: sun4v
> OS: SunOS 5.10
> RPC Id: 458755
> RPC Call: 117 (EXECAL)
> RPC Queue: 390635
> Client: User tahuynh from Mid-tier (protocol 12) at IP address
> c5ac3eefcfe1d5dc:1e2ca7:114f2d46830:-7f60
> Form:
> Logging On:
>
> On the user screen the error which appear is :
>
> Malloc failed on Server (ARERR 300)
>
> Testing on another server with Patch 4 we managed to replicate the error.
> Going to a server Patch 003 the workflow worked perfectly.
>
> Anyone has any ideas???
>
>
>
> Regards,
>
> Emad
> __20060125_______________________This posting was submitted with HTML in
> it___




-- 
Howard Richter

Remedy ServiceDesk Manager
CedarCrestone Managed Services Center

[EMAIL PROTECTED]

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