Okay, I think I made a statement I shouldn't have. I'm sorry IT Prophets, if I bashed you, and I hope I didn't cost you any customers.
I was not serious in what I said about never doing business with them. I know nothing about the company, so please, if you are looking for consultants, do not rule them out because of this thread. With that said, I think I've made my point of view very clear, and I do not see this thread going anywhere. There are obviously some biases (is that even a word?) on the whole ITSM and ITIL thing. We obviously aren't going to be able to solve those here. Some of us hate it because of experience, some people love it because it is their job. Others are in the middle. I just personally think it's more complex than hit should be, if not for that, then I would be a fan of it. I'm not going to respond any more to this thread, as I believe it is now becoming counter-productive. Thanks to all who replied, and let's just let it rest for now. To those who are not happy with the traffic on this thread, my advice to you is to just simply not read any more emails with the subject of "RE: OT -- Sort Of: Computerworld reports on ITIL." Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Scott Parrish Sent: Thursday, September 20, 2007 8:49 AM To: [email protected] Subject: Re: OT -- Sort Of: Computerworld reports on ITIL No Norm, re-read your post. It begins: 100% correct. Not partially correct, not I agree with you that change costs money Your statement is "100% correct". Which means you back his entire post. Within that post Patrick makes the statements that I allude to below. So again, you have gone beyond skepticism to stating fact and I would like for you to produce the same documentation/case studies as you implore others to provide. Scott Parrish IT Prophets, LLC (770) 653-5203 http://www.itprophets.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Thursday, September 20, 2007 9:22 AM To: [email protected] Subject: Re: OT -- Sort Of: Computerworld reports on ITIL Woah! Hold the phone! You've been fair in quoting me up until this point. > My point is, and I'll state it again, I believe it is irresponsible for people to make statements about something, such as ITIL in this instance, that they have no proof of. Norm stated that he thought Patrick's comments were 100% correct. Patrick's comments were that 1. ITIL doesn't save money 2. ITIL doesn't save time 3. ITIL doesn't save energy 4. ITL doesn't make sense My exact word-for-word statement was this: "And Pat is right--all change costs money at some point in the change process." ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
