It is my understanding (and only mine....so definitely ask tech support for
verification) that patch releases do not do anything like change field sizes
or add fields to core forms....but I don't know...:) 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Friday, September 21, 2007 7:04 AM
To: [email protected]
Subject: Re: Quick upgrade question about v6.3 patch 22 (Solaris/Sybase)

L.J.

Thanks for the feedback. You might be 100% correct. But if that is the
case... then why include that file in the "files" set for the users?
Sure it should be part of the installer, but part of the "patched files
lists"?


* I see at least a bug in the patch docs, or the files distributed.
(take your pick)
* I think I could be seeing a bug in the "patch by files" process.
    I am concerned that things like field sizes, or new fields were
added/changed on "Core" forms for the server. (and that arupsyb is what
would make those changes for us.)

I guess I will have to ask TechSupport about it.... I wonder how long it
will take to get a "good answer" from them?..  Time will tell..

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On 9/21/07, L. J. Head <[EMAIL PROTECTED]> wrote:
> Well Carey, while I haven't performed the patch you are referring to 
> (on Solaris at least) I'm going to say that you don't need to execute 
> this script.  The reason being is that the update of the Db is only 
> necessary when going from one version to another.  When applying 
> patches to an existing version the only things that are patched are libs
and executables.
> While it certainly shouldn't hurt anything for you to run the script I 
> do not believe you need to.  It is my understanding that the 'upgrade' 
> first checks to see what version you are already running...if it finds 
> that you are already running the same version as the version you are 
> upgrading to then it simply exits and performs no changes.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
> Sent: Friday, September 21, 2007 6:36 AM
> To: [email protected]
> Subject: Quick upgrade question about v6.3 patch 22 (Solaris/Sybase)
>
> I have downloaded all of the individual files. (We like to patch with 
> files instead of the installers.) I have read the docs in the 
> download. However there is an "extra file" that looks ... well ...
> important...
>
> specifically
>
> /smbu_patches//ars/6.3/patch022/server/solaris/syb_db/arupsyb
>
> I this file is only mentioned once in the "Server-ReadMe.doc" as a 
> "file that was updated. No instructions on how to use it, or where to put
it.
>
> So ... I grabbed the installer for Solaris and looked at the 
> ar_install file. It looks like this is actually a program that is used 
> to "upgrade the DB".
>
> So... my question(s) become...
>   Should I do nothing with this file? (What does not happen because of 
> that
> choice?)
>   Should I apply the files, start the Server and run the arupsyb 
> script manually? (Run it before I apply the files?)
>
> FWIW: All DB's appear to have an arup[syb|ora|inf|db2] file. So I 
> really only need to hear from someone who has applied patch 22 via the "By
Files"
> method.
>
> I hope that someone out there has manually applied patch 22 to a 
> server and already has an answer for this. If not then I guess I will 
> have to ask Tech Support.
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
>
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