FYI:

The BMC answer is ....

"
The arupsyb file is part of the installer and is used during install
of AR Server. It is not part of the AR Server install files, libraries
or binaries. You therefore do not need to do anything with this file
if you are patching with files instead of the installer. A defect was
previously opened to remove this file from our documentation. Our
recommendation though, is still to run the installer to apply the
patch as this will take care of installing all the necessary files.
"

So apparently that defect was not resolved between then and now. And I
got the privilege of wasting more of my time with long known (9 months
old) BMC problems.

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On 9/21/07, Shellman, David <[EMAIL PROTECTED]> wrote:
> My ticket was way back in January with Patch 20 for 6.3 on Solaris.  Not
> sure I every saw it in the documentation which was why I questioned it.
> Alfred picked it up as a file distribution bug with in an hour or two
> after I submitted the ticket.
>
> Dave
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
> Sent: Friday, September 21, 2007 9:40 AM
> To: [email protected]
> Subject: Re: Quick upgrade question about v6.3 patch 22 (Solaris/Sybase)
>
> Dave,
>
> Thanks... I will assume there is a doc bug and a file distribution bug
> and I can proceed with the cutover to the new patch without that file.
> (I really wonder why they did not remove that "extra" file by now
> too... Hum...)
>
> Thanks for checking on that for me.
>
> However, I have already submitted a ticket too. Let's see if BMC can
> find your ticket and give me the same answer. :)
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
>
> On 9/21/07, Shellman, David <[EMAIL PROTECTED]> wrote:
> > Carey,
> >
> > Here's the reply I got from Support back in January concerning one of
> > the patches and the files.
> >
> > "The arupora file is a special file for the upgrade of the database
> and
> > is not intended to be used from the command line.  This was
> > inadvertently added to the file in the bin directory."
> >
> > Dave
>
> ________________________________________________________________________
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