Hey Dylan and David, thanks for the responses.
I tried cycling the servers and still got the error/warning, so I did an export of the license file from the old server and imported it to the new server, per instructions from BMC. I changed the key to the new one I got from the purge/transfer but still got the same warning. I just sent them my license file- hopefully they can straighten it out. Chris ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan Sent: Friday, September 21, 2007 12:28 PM To: [email protected] Subject: Re: Transferring a Server license There is a different license schema between 6.3 and 7.x Did you do a purge or an upgrade? I know it's kinda screwy, we went through the same problem. Upgrading and changing a server at the same time isn't the easiest. We just had our support people take care of it with BMC. I would take that new 6.3 license key from the purge and put it in a .lic file then send it for upgrade to BMC. They will convert it over to a 7.x license and you should be good to go. Dylan -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Moore, Chris Sent: Friday, September 21, 2007 8:12 AM To: [email protected] Subject: Transferring a Server license ** Hey everyone- This is probably something fairly simple that just isn't clearly explained on the support site. We want to take a license off our current dev server and put one on a brand new server that we are doing a fresh installation on. I did a purge request where I supplied the old license key and the new host ID. I got a new key via email fairly quickly, but when I applied it I got the warning "ARWARN [469] Warning, this key is not valid for this server. The preceding message occurred during the execution of active link AR System Licenses Console:Update License -- action 1. (ARNOTE 1101)" After clicking OK the normal "BMC Software herby grants..." popup appeared. Our old license was for 6.3, and we are doing an install now of 7.1. We are on RHEL 5 and DB is Oracle 10g. There is no upgrade going on, everything is a fresh out of the box install. Thanks for any help with this! Chris Moore __20060125_______________________This posting was submitted with HTML in it___ This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
