Hello Tony,

 

I've never experienced this, but just guessing.... It could have
something to do with reaching (arf and arv) files.

 

Regards,

 

Cleber Souza

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington
Sent: September 26, 2007 10:33 AM
To: [email protected]
Subject: Delays after user tool sits idle

 

** 
All - 

Has anyone experienced the issue of the User Tool taking an extremely
long time to perform any action after sitting idle for a few minutes?
Click, wait a minute, then poof everything is back to normal. 

We have 7.0.1p3 delpoyed, and I also see the same issue using the 7.1
tool.  I'm going to open a ticket with support, but I was hoping for
some "me too's" or tips.  :-) 

(Nothing in client-side logging other than a gap where the tool is
frozen.) 

Thanks, 
Tony 

ITSM7.0.2p4/win2kr3/10gr2 


-- 
Tony Worthington
Sr. Technical Analyst
Kohl's Department Stores
[EMAIL PROTECTED]
262-703-5911 __20060125_______________________This posting was submitted
with HTML in it___


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