Hi, We're running ARS 6.0 with the Help Desk client, and mid-tier 7.
One thing I consistently hear is that, when you click the diary icon on the worklog, if you are in the web client, the resulting display field is only two lines long (the text field where you can enter data is fine, it's the diary field display that's the problem). This is a huge PITA, but I have not been able to find out how to change this. Any suggestions would be greatly appreciated.
Thanks! Gretchen Beck Carnegie Mellon _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
