Moral of the story - avoid using special characters to name your forms or views. Limit use of special characters to a ':' or a '.' or a blank space which does not seem to have any issues. I would think use of characters that are used in URL's to represent other things should be avoided for e.g. '/' or '%'
Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Peter Romain Sent: Tuesday, October 02, 2007 1:05 PM To: [email protected] Subject: Re: "Can not Display Page" and "Caught Exception" errors in Internet Explorer--RESOLVED, and a lesson Rabi, Thanks for posting this update. It explains an issue we've been investigating here so your pain has been our gain!! Now we also need to investigate this patch as our customer will be using Mid-Tier to maintain ITSM 7 (product catalogs, etc) where I can see many views with this character embedded. Many thanks again! Cheers Peter > The oracle has spoken. Apparently it's a known issue > with ITSM 7 that views/forms with a "/" on them won't > open in browser. > > That's a biggie. To install ITSM and have a whole > bunch of screens broken. There's a 10MB patch I am > evaluating. > > So the lesson is don't use "/" in form or view name. > The funny thing is the URL that breaks is properly > encoded for "/", but somehow the browser, or may be > the mid-tier, takes the encoded "/" literally. That > guy mid-tier has a lot to learn. > > BTW: Has anybody applied this 10 MB "ViewLabelFix" > patch for ITSM 7.0? They don't even tell me if it is > smart enough to know what ITSM modules are installed. > I am missing one. There have been some customizations > already, so I fear a mess. No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.13.39/1044 - Release Date: 10/2/2007 11:10 AM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
