Where are you finding this patch? I have not seen it on the SupportWeb, and it's rather obvious that this was not fixed by Patch 005 or earlier.
Christopher E. Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rabi Tripathi Sent: Tuesday, October 02, 2007 11:55 AM To: [email protected] Subject: Re: "Can not Display Page" and "Caught Exception" errors in Internet Explorer--RESOLVED, and a lesson The oracle has spoken. Apparently it's a known issue with ITSM 7 that views/forms with a "/" on them won't open in browser. That's a biggie. To install ITSM and have a whole bunch of screens broken. There's a 10MB patch I am evaluating. So the lesson is don't use "/" in form or view name. The funny thing is the URL that breaks is properly encoded for "/", but somehow the browser, or may be the mid-tier, takes the encoded "/" literally. That guy mid-tier has a lot to learn. BTW: Has anybody applied this 10 MB "ViewLabelFix" patch for ITSM 7.0? They don't even tell me if it is smart enough to know what ITSM modules are installed. I am missing one. There have been some customizations already, so I fear a mess. ________________________________________________________________________ ____________ Pinpoint customers who are looking for what you sell. http://searchmarketing.yahoo.com/ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
