David, Did you put your servers on a development cache mode?
If not roll back to pre-patch 5 (assuming you got a DB backup pre-patch 5 install). Then put your server(s) in a development cache mode. Then attempt the install. If you still get these errors or if you have got them after attempting to install with them being in a development cache mode, it might be useful if you send across your install log files. Cheers Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of dcharters Sent: Wednesday, October 03, 2007 1:49 PM To: [email protected] Subject: ITSM Patch 5 failing Listers, I have ARS 7.1 with Change, Problem Incendent, Asset, SLM and CMDB 7.0.1. I installed Ptach 4 of each version initialy. I am now trying to install Patch 5. It has failed on 2 seperate servers multiple times. It fails on importing some of the definition files. Has anyone seen this before? Regards, David Charters 317-331-8985 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.14.0/1046 - Release Date: 10/3/2007 10:08 AM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
