So far fortunately I am yet to have any problems with it. I have on 2 occasions installed Patch 5, both on MS-SQL 2K5 and Windows 2K3. I've had no problems with it. I have however installed patch 5 after installing the previous patches sequentially as either the previous patches were already installed sequentially, or as in one occasion I was on a project where I had started with patch 3, and moved upwards from there.
How have you tried installing patch 5? Straight from a vanilla (no patches) install of the ITSM apps? If so maybe there is an issue with that.. Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of E. Louise van Hine Sent: Friday, October 05, 2007 5:13 AM To: [email protected] Subject: Re: ITSM Patch 5 failing I have installed Patch 5 but clearly something went wrong that did not show up in the logfiles because I was getting SQL errors upon opening the Change Management Console. The answer was reinstallation. I was at another customer site this week which had installed Patch 5 with apparently no problems. It sounds like it works sometimes, for some folks, and fails sometimes, for others. These both were Windows systems with MSSQL databases. -- Regards, Louise van Hine KTSL Limited [EMAIL PROTECTED] Quoting dcharters <[EMAIL PROTECTED]>: > Developer Cache mode was turned on. I also tried importing the def files > directly and they failed. Has anyone succesfully installed patch 5 yet? > > > On Wed, 3 Oct 2007 13:19:24 -0400, Joe D'Souza wrote >> David, >> >> Did you put your servers on a development cache mode? >> >> If not roll back to pre-patch 5 (assuming you got a DB backup pre- >> patch 5 install). Then put your server(s) in a development cache >> mode. Then attempt the install. >> >> If you still get these errors or if you have got them after >> attempting to install with them being in a development cache mode, >> it might be useful if you send across your install log files. >> >> Cheers >> >> Joe D'Souza >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] Behalf Of dcharters >> Sent: Wednesday, October 03, 2007 1:49 PM >> To: [email protected] >> Subject: ITSM Patch 5 failing >> >> Listers, >> >> I have ARS 7.1 with Change, Problem Incendent, Asset, SLM and CMDB >> 7.0.1. I installed Ptach 4 of each version initialy. I am now trying >> to install Patch5. It has failed on 2 seperate servers multiple times. It >> fails >> on importing some of the definition files. Has anyone seen this before? >> >> Regards, >> >> David Charters >> 317-331-8985 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.14.1/1051 - Release Date: 10/5/2007 12:27 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
