I have.. on more than 1 system..

Joe D'Souza

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of dcharters
Sent: Wednesday, October 03, 2007 2:27 PM
To: [email protected]
Subject: Re: ITSM Patch 5 failing


Developer Cache mode was turned on. I also tried importing the def files
directly and they failed. Has anyone succesfully installed patch 5 yet?


On Wed, 3 Oct 2007 13:19:24 -0400, Joe D'Souza wrote
> David,
>
> Did you put your servers on a development cache mode?
>
> If not roll back to pre-patch 5 (assuming you got a DB backup pre-
> patch 5 install). Then put your server(s) in a development cache
> mode. Then attempt the install.
>
> If you still get these errors or if you have got them after
> attempting to install with them being in a development cache mode,
> it might be useful if you send across your install log files.
>
> Cheers
>
> Joe D'Souza
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] Behalf Of dcharters
> Sent: Wednesday, October 03, 2007 1:49 PM
> To: [email protected]
> Subject: ITSM Patch 5 failing
>
> Listers,
>
> I have ARS 7.1 with Change, Problem Incendent, Asset, SLM and CMDB
> 7.0.1. I installed Ptach 4 of each version initialy. I am now trying
> to install Patch
> 5. It has failed on 2 seperate servers multiple times. It fails on
importing
> some of the definition files. Has anyone seen this before?
>
> Regards,
>
> David Charters
> 317-331-8985
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