How about just using a PUSH FIELDS with CREATE A NEW REQUEST if no matching requests are found? Use a blank PUSH FIELD IF qualification and Remedy will create a new record in the child form each time the AL is executed. You can create as many of these actions as you want (14).
Norm -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, October 03, 2007 1:07 PM To: [email protected] Subject: Automatically Creating Child Ticktes I was wondering if anyone knows of a way or has heard of a way to automatically create child tickets after clicking on the save button of the parent ticket. My company wants to create these child tickets automatically instead of having to manually input them. They are asking for 14 additional tickets to be created upon clicking on the save button and all will have different CTIs. I don't think there is a way to do this, but I figured I would post just the same. They would also like all 14 tickets to auto save and give ticket numbers.... ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
