In the associated record you do not have a valid submitter record and somewhere in you workflow you are validating the data in the submitter field against your User records since there is not match in the old record it fails or you have a blank entry in consolidated list and you have submitter mode locked.
EMPOWERING > People - Talent - Technology Stephen Waller Remedy Practice Manager Dibon Solutions, Inc. 2009 Chenault Drive Suite 100 Carrollton, TX 75006 <http://maps.yahoo.com/py/maps.py?Pyt=Tmap&addr=16750+Westgrove+Drive&cs z=Addison%2C+TX++75001&country=us> [EMAIL PROTECTED] tel: fax: mobile: +1 (214) 257-0498 +1 (817) 691-3276 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Roach Sent: Monday, October 08, 2007 2:14 PM To: arslist@ARSLIST.ORG Subject: Error I'm trying to update an old ticket (task) and am receiving the following error. I checked the SHR:Consolidated List and it has Submitter. Can anyone give me some ideas. This is happening on several old tickets. Thanks, Gary Roach [EMAIL PROTECTED] Global Information Technology _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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