WebService Submission Error: Required field cannot be reset to a NULL value

[Ravi]

Hi: I am submitting ticket create request via Webservice to remedy's 
intermediate form HPD:IncidentInterface_Create.  I get the following 
error. I am submitting non-null values to the below fields. Anybody know 
whey I get this error from the Help Desk form?

12:02:46,368 ERROR [Debug]
javax.xml.rpc.soap.SOAPFaultException:
MessageType: 2
MessageNum: 44699
MessageText:
AppendedText: No groups were found using automated routing. You need to 
manually select a group.
MessageType: 2
MessageNum: 326
MessageText: Required field cannot be reset to a NULL value
AppendedText: HPD:Help Desk : Phone Number
MessageType: 2
MessageNum: 326
MessageText: Required field cannot be reset to a NULL value
AppendedText: HPD:Help Desk : Last Name
MessageType: 2
MessageNum: 326
MessageText: Required field cannot be reset to a NULL value
AppendedText: HPD:Help Desk : First Name
MessageType: 2
MessageNum: 326
MessageText: Required field cannot be reset to a NULL value
AppendedText: HPD:Help Desk : Contact Company
MessageType: 2
MessageNum: 326
MessageText: Required field cannot be reset to a NULL value
AppendedText: HPD:Help Desk : Company
       at 
com.sun.xml.rpc.client.StreamingSender._raiseFault(StreamingSender.java:360)
       at 
com.sun.xml.rpc.client.StreamingSender._send(StreamingSender.java:224)

TIA
Ravi

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