ty, for quick answer.
Kimberly Santana wrote: > > 1. I see that your field names have special characters in them. > (asterisk*). Is that their true Database value? > Try to submit without using the field names and use only the !ID!. > > example: replace > Summary*+!301544700!: test request > Urgency*!1000000162!: 3-Medium > with > !301544700!: test request > !1000000162!: 3-Medium > i try this example, but have similar result. Kimberly Santana wrote: > > Submitter !2!: Mail User > what is "Mail User" in your example? Kimberly Santana wrote: > > 2. I am not !00% sure about this but try using Format: Full..... to see > if the error message returns will more detail, like some other required > field is missing a value. "The full format lists the information for all > accessible fields, with each entry separated by a line of hyphens. The > short format returns only the fields defined in the results list. If not > fields defined for the results list it returns the short description > field." > try, also similar result - empty message, and don't registered request's. Kimberly Santana wrote: > > 3. Also, remember all required fields for this form need to be supplied in > the email you are constructing. > ok. I'm from russia, ARS Server Language - RUS;UTF-8 I change Debugging options for the BMC Remedy Email Engine, Main Application Level from SEVERE to INFO: com.remedy.arsys.emaildaemon.level = INFO Now, When i write email from my locale mailbox, i have next message in AR System Email Error Logs form: "Could not find a map value for windows-1251 in MimeToJavaMapping.properties" When i write email from my yahoo.com mailbox, i have next message: "Could not find a map value for us-ascii in MimeToJavaMapping.properties" any idea? -- View this message in context: http://www.nabble.com/submit-request-from-email-tf4646248.html#a13289214 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
