Are you using a specific port? I ran into this a long time ago, same kind of problem. Couldn't login, restarted the service and remedy couldn't bind to the port, had to bounce the server. In the end I think the UNIX admin decided that another program was somehow able to hijack the port Remedy was mapped to. Once it had the port Remedy was locked out of it. I'm not talking malware. Just some other program on our box that decided it wanted our port even though it was on the portmapper exclusion list. We probably could of done something to free the port but at the time didn't know what was going on and bounced it instead. Think it only happened like twice in 2 1/2 years and it was our dev box so I never really dug into it. -------------
Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Schon, Stuart Sent: Thursday, October 18, 2007 4:47 PM To: [email protected] Subject: Unable to restat Remedy - Cannot Bind TCP Service ** HI We had a situation last night where one of our remedy servers hung and most people where unable to login or perform any tasks. The server has been running for approx 3 mths just fine. After some investigation we decided to restart remedy as we could see any obvious problems. That's when the **** hit the fan When we restarted the server we received messages that the server (pid) had died and that it "cannot bind TCP Service with port 2010. It was bound to 600xx" The message repeats over and over with the 600xx number changing at each interation. In the end we had to bounce the box to get Remedy to restart (this is not good). This is only the second time in 12 months we have had to restart Remedy or the box. The only paper I could find that referenced arplugin - the remedy server does use any arplugins and while they are present in the ar.conf they are not tied to a specific ports AR 6.03 patch 16 Solaris 10 Oracle 10.1.1 Sun V440 DB is dataguarded to DR machine AR server shares the box with Oracle but memory did not seem to be a problem. The event occurred at 1645 local time so the DB is only supporting remedy, Took 4 hours to halt Remedy, halt DB bounce box, client is ********************* unhappy. Can anyone shed some light on this and how we can solve it without performing a hard reset. Some sought of Solaris command. I did an rpcinfo but this this not help Regards Stuart Schon Acting Team Leader Remedy Solutions Managed Services | Remedy Solutions | KAZ Group Pty Ltd Level 4 320 Pitt Street | Sydney NSW 2000 * (02) 9844 0590 | 7 (02) 9844 0600 [EMAIL PROTECTED] | www.kaz-group.com __20060125_______________________This posting was submitted with HTML in it___ This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
