Thanks all I'll give lsof a try

As to a port we are not using the portmapper so everyone accesses remedy
via port 2010

Regards
Stuart Schon
Acting Team Leader Remedy Solutions
Managed Services | Remedy Solutions | KAZ Group Pty Ltd
Level 4 320 Pitt Street | Sydney NSW 2000
( (02) 9844 0590 | 7 (02) 9844 0600 
[EMAIL PROTECTED] | www.kaz-group.com
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: 19 October 2007 11:01
To: [email protected]
Subject: Re: Unable to restat Remedy - Cannot Bind TCP Service

If the process can not bind to a port > 1024, it is because something
else is already bound to it.  You need to find out what that something
else is.  lsof is my favorite utility for such things.  lsof is open
source software and is available in the form of a sun pkg at
sunfreeware.com.

lsof example (what's bound to port 8080):

[EMAIL PROTECTED] /home/remedy]$ lsof |grep IP |grep 8080
java       1630  jboss   17u  IPv4 0x600087dc240        0t0       TCP
sundev01:8080 (LISTEN)
[EMAIL PROTECTED] /home/remedy]$ ptree 1630
1612  -bash /u01/jboss-4.2.1.GA/bin/run.sh -c default -b sundev01
  1630  java -Dprogram.name=run.sh -server -Xms128m -Xmx1024m
-Dsun.rmi.dgc.client.gcIn

To unbind the the process from the port, you typically have to kill the
process.

Axton

On 10/18/07, Schon, Stuart <[EMAIL PROTECTED]> wrote:
> **
>
>
>
> HI
>
>
>
> We had a situation last night where one of our remedy servers hung and
most
> people where unable to login or perform any tasks. The server has been
> running for approx 3 mths just fine.
>
>
>
> After some investigation we decided to restart remedy as we could see
any
> obvious problems. That's when the **** hit the fan
>
>
>
> When we restarted the server we received messages that the server
(pid) had
> died and that it "cannot bind TCP Service with port 2010. It was bound
to
> 600xx"
>
> The message repeats over and over with the 600xx number changing at
each
> interation.
>
>
>
> In the end we had to bounce the box to get Remedy to restart (this is
not
> good). This is only the second time in 12 months we have had to
restart
> Remedy or the box.
>
>
>
> The only paper I could find that referenced arplugin - the remedy
server
> does use any arplugins and while they are present in the ar.conf they
are
> not tied to a specific ports
>
>
>
> AR 6.03 patch 16
>
> Solaris 10
>
> Oracle 10.1.1
>
> Sun V440
>
> DB is dataguarded to DR machine
>
>
>
> AR server shares the box with Oracle but memory did not seem to be a
> problem. The event occurred at 1645 local time so the DB is only
supporting
> remedy,
>
>
>
> Took 4 hours to halt Remedy, halt DB bounce box, client is
> ********************* unhappy.
>
>
>
> Can anyone shed some light on this and how we can solve it without
> performing a hard reset. Some sought of Solaris command.
>
>
>
> I did an rpcinfo but this this not help
>
> Regards
>
> Stuart Schon
>
> Acting Team Leader Remedy Solutions
>
> Managed Services | Remedy Solutions | KAZ Group Pty Ltd
>
> Level 4 320 Pitt Street | Sydney NSW 2000
>
> ( (02) 9844 0590 | 7 (02) 9844 0600
>
> [EMAIL PROTECTED] | www.kaz-group.com
>
>
>
>   __20060125_______________________This posting was
> submitted with HTML in it___

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