Hi Patrick, RRR|Flash can show historical data for you ;-)
It is kind of limited, as it needs two field, or Status-History to be able to give a historical graph. The fields must contain data for Start-Date and End-Date. The layout looks like this: http://www.rrr.se/c/online/l/rrrflash.png You can specify Monthly, Weekly, Daily or Hourly data. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Hello,, > I created a flashboard that is suppose to give a historical view of ticket > growth. > What I created was a line chart, > added 2 variables - which are working (a and b tickets) > Configure variables I allowed Drill down and customizable options Display > type real time, > I have tried display type of History - get nothing > I have tried display type of Real - get 1 instance - which is a daily poll > -- seems to be correct. > I have tried summary, and get a Timeline for the Day.. > I need all the datapoints for the last month. and eventually Year.. > > Can someone shed a little extra light on this subject ? > > -- > Patrick Zandi > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
