Frans, Just finished install of v7.1 ARS server, with Incident + Problem v7.0.2 and I applied ITSM patch 005. It had errors. I opened a Support issue with BMC and they walked me though how to recover/fix the known errors. Not a big deal, but it still cost me about two business days. (So expect at least that much of a delay for your time line too.)
Oh.. and if you have SLM to install... you have to install SLM then RERUN the patch 005 installer again. ( A very strange thing to do in ARS land... but that is what the manual and Tech support say should work....) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 10/31/07, Ferreira, Frans F <[EMAIL PROTECTED]> wrote: > ** > > > > Hi everybody > > > > Has any body out there applied this patch and what is the outcome? > > > > Frans Ferreira > > Senior Technical Consultant _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
