I tried and tried to install the patch and was never successful - it would download the files but would never patch the server. I am running 3 separate boxes - AR, Web, DB and they are linux boxes with Oracle running on them.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Wednesday, October 31, 2007 6:35 AM To: arslist@ARSLIST.ORG Subject: Re: Version 7.0.01 Patch 005 for BMC ARS - Server running on Solaris Frans, Just finished install of v7.1 ARS server, with Incident + Problem v7.0.2 and I applied ITSM patch 005. It had errors. I opened a Support issue with BMC and they walked me though how to recover/fix the known errors. Not a big deal, but it still cost me about two business days. (So expect at least that much of a delay for your time line too.) Oh.. and if you have SLM to install... you have to install SLM then RERUN the patch 005 installer again. ( A very strange thing to do in ARS land... but that is what the manual and Tech support say should work....) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 10/31/07, Ferreira, Frans F <[EMAIL PROTECTED]> wrote: > ** > > > > Hi everybody > > > > Has any body out there applied this patch and what is the outcome? > > > > Frans Ferreira > > Senior Technical Consultant ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
