On your other question: If you have configured the prefetchConfig.xml file on the Mid-Tier service; the mid tier will use User Impersonation when fetching the cache. That will cause the entries you mention in the user log.
-- Met vriendelijke groet / Kind regards Michiel Beijen ______________________________________________________ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On 11/7/07, Sokol, Brian <[EMAIL PROTECTED]> wrote: > ** > > > Can someone clear this up for me as it seems to come up a couple times per > year. We are using network authentication (not area ldap). Both cross > reference blank passwords and authenticate unregistered users are checked. > All our staff have blank passwords in the User form. Every now and then a > user only gets a read license. The problem seems to occur when the user > enters an ID in Remedy that does not match the case sensitivity of their > network account (network account is JoeUser, Remedy account is joeuser). I am > using the special field Authentication Login Name (field ID 117) which > matches exactly their network ID. > > Any ideas why this happens? Is the Remedy user ID case sensitive? Shouldn't > field ID 117 fix any problem? Is this another old bug reintroduced by my > upgrade to 7.1? > > One other question. In the user log I am seeing Impersonated by MidTier > Service when some users login? > > ARS/MidTier 7.1 on IIS. > > Thanks > > Brian Sokol > Manager, Desktop Services > Scholastic Inc. > 557 Broadway > NY, NY 10012 > (212) 343-6494 > http://www.Scholastic.com __20060125_______________________This posting > was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
