Zandi, Are you talking about these settings?
I have these settings: - Use Security Key: No - Use Suppied User Informaiton: Yes - Use email from address: Yes I guess my problem is that I didn't use the crazy format of Modify Emails with embedded field ids. I simply wanted to update the ticket with whatever correspondence was returned. On Nov 8, 2007 10:42 AM, patrick zandi <[EMAIL PROTECTED]> wrote: > ** > I suppose the official answer is in the manual, Chapter 3 Page 57 - > Configuring incoming mailbox security. > > -- -Geoff Endresen Amazon.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

