Brian,
We had problems in 6.3. We installed patch 23 to fix the issue with
multiple copies of the cache being loaded. I would hope that would be
fixed in ARS 7.1.
However, we also discovered that if you forced a notification filter to
fire in phase 1 (`! naming convention) duplicate emails were received. We
notified BMC of the issue but didn't push it because we really don't need
to use it.
Regards,
Chad Whilding
Computer Sciences Corporation
Registered Office: 2100 East Grand Avenue, El Segundo California 90245, USA
Registered in USA No: C-489-59
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"Sokol, Brian"
<[EMAIL PROTECTED]
C.COM> To
Sent by: "Action [email protected]
Request System cc
discussion
list(ARSList)" Subject
<[EMAIL PROTECTED] Duplicate Emails Being sent
ORG>
11/14/2007 12:37
PM
Please respond to
[EMAIL PROTECTED]
RG
**
Occasionally an end user will get the same email from ARS twice. Has anyone
seen this behavior before?
Brian Sokol
Manager, Desktop Services
Scholastic Inc.
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com
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