That is exactly what the little Remedy app we wrote does.
Do you have Crystal Reports? A quick win maybe using Crystal Reports Exporter from a scheduled task (it doesn't need to be run on the server). Jason -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alicea, Alex CTR USA Sent: Friday, November 16, 2007 3:15 AM To: [email protected] Subject: Re: E-mailing a Report (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE It doesn't have to be elaborate, just compile a weekly list of the tickets created on form and forwarded it on e-mail to someone. I know I can send a e-mail notification with the fields each time one is created but I was thinking that instead of bombarding my supervisor with e-mails everyday I rather just set up one that goes out at the end of the week. Alex -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller Sent: Thursday, November 15, 2007 2:03 PM To: [email protected] Subject: Re: E-mailing a Report (UNCLASSIFIED) ** Hi Alex, Check the list archives there have been some threads in the past regarding building a way to automatically send report from Remedy. You didn't mention what kind of file type you are looking to send. We built a process with 2 forms, 3 filters and 1 escalation that will send a CSV. Let me know if this is what you are looking to do and I can give you more details. If you are looking to run a Crystal Report check out Crystal Reports Exporter at http://www.rainforestnet.com/crexport-download.htm. It's open source and can send an xls, pdf, etc. Jason -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alicea, Alex CTR USA Sent: Thursday, November 15, 2007 9:53 AM To: [email protected] Subject: E-mailing a Report (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE Listers, I have created a report from a form and would like to e-mail all tickets created on this form on a weekly basis. Lets say every Friday by 7 AM. Do I create the e-mail notification from the report or directly from the form? How do I limit it to only report the items created on the form for that week, lets say from Friday 07:01 (last week) to Friday 07:00(this week). One week period. Hopefully this makes sense. Thanks! Alex Alicea COMM:(703)706-2202 DSN 235 FAX:(703)706-1117 [EMAIL PROTECTED] Classification: UNCLASSIFIED Caveats: NONE ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" __20060125_______________________This posting was submitted with HTML in it___ Classification: UNCLASSIFIED Caveats: NONE ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
