Kevin,
 
I am having the same issue for one of my clients.
 
BMC is about to release a new data loader called BMC Data Management. It's a 
set of workflow in combination with excel sheets to perform the initial load of 
foundation data. It looks quite nice. From the new "Data Load Console" you 
control all the foundation data elements. Even their new tool do not support a 
regular data load.
 
I am now looking into to combine the new BMC Data Management module with BMC 
AIE. Where the BMC AIE perform a regular load in the Data Management module. 
Personally I would have expected this "interface" to be part of the solution.
 
There is alternatives out there. Take a look at Effective Technologies 
www.effect-tech.com/product2.html They got a really nice and effective 
solution. 
 
All the best
Terje
 
Terje Moglestue
Mogle Consulting Ltd
 
Office  +44 1344 621060
Mobile +44 7740 90 9985
Fax     +44 870 134 7023
Email [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

________________________________

From: Action Request System discussion list(ARSList) on behalf of Jo Pottinger
Sent: Wed 11/28/07 10:38 AM
To: [email protected]
Subject: Re: BMC Foundation Data Loader


** 
Hi Kevin,
 
You're correct in that the Foundation Data Loader is really only intended for 
the initial loading of data, so therefore will not update existing records in 
the way you want.
 
However, there was a utility that could be purchased for use with ITSP which 
does what you're after.
 
Obviously, this is not going to be any use for you, but I understand that BMC 
are currently working on an equivalent utility for ITSM, which should do 
exactly what you need.  
 
I'm not aware of timescales, but I very much doubt it's going to be available 
in time to help you with your current task.
 
Cheers....Jo


----- Original Message ----
From: Kevin Shaffer <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wednesday, 28 November, 2007 8:15:31 AM
Subject: BMC Foundation Data Loader

** Has anyone successfully used the BMC Foundation Data Loader that was release 
around 10/31?  I have a couple of questions.
 
I am hoping I am missing something but it appears it will only create new 
records.  Can someone confirm if that is true or not.  We have about 200,000 
records in our People form and I have a list of about 2000 users that need to 
have their support groups and permissions updated.  I was hoping to use this 
tool to meet this need.  I am able to get the tool to create new records but 
cant figure out how to update exisiting records, even if I supply the person id.
 
Assuming I screwed something up and you can update records, I dont understand 
what the link is between the tabs, so on the 03 CTM-PeoplePermissionGroups tab 
it has 3 columns, Permission Group, License Type and Template Name.  How does 
it know to put that permission to the user JDOE.  I dont understand what the 
identifier is.
 
Any help would be appreciated
 
Thanks
Kevin Shaffer

 
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