The version of the AR Import CLI included with the Admin Tool v7.1 won't work. You need to use v7.0.1. Install v7.0.1 of the Admin Tool to a different directory than your 7.1 (to get the different version of the CLI) and specify THAT directory in the bat file. I found this workaround while attempting to run the CLI with the same parameters as specified in the foundation.bat with the same results: unable to load mappings.... Using the GUI, it worked fine. So I just tried a different version of the CLI. Eric Pawlyshyn Senior Systems Architect
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Shaffer Sent: Wednesday, November 28, 2007 2:16 AM To: [email protected] Subject: [ARSLIST] BMC Foundation Data Loader ** Has anyone successfully used the BMC Foundation Data Loader that was release around 10/31? I have a couple of questions. I am hoping I am missing something but it appears it will only create new records. Can someone confirm if that is true or not. We have about 200,000 records in our People form and I have a list of about 2000 users that need to have their support groups and permissions updated. I was hoping to use this tool to meet this need. I am able to get the tool to create new records but cant figure out how to update exisiting records, even if I supply the person id. Assuming I screwed something up and you can update records, I dont understand what the link is between the tabs, so on the 03 CTM-PeoplePermissionGroups tab it has 3 columns, Permission Group, License Type and Template Name. How does it know to put that permission to the user JDOE. I dont understand what the identifier is. Any help would be appreciated Thanks Kevin Shaffer __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

